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Cancel / Move your booking

Cancellation policy

Up to 7 days in advance of your booking:
You can cancel or move your booking, or change your numbers, and be offered a full refund for any difference in price.
Any refunds can only be made to the card you booked with.

Less than 7 days in advance:
There is a charge of £5 per player for cancelling you booking or changing your numbers.
Under certain circumstances it may be possible move your booking to another date and time, for a charge of 10% of the total booking price.

» What if my numbers increase?
With advance notice it is normally possible to increase your numbers, but this is subject to availability. Please contact us and we will accommodate you if at all possible.

How do I cancel or postpone my booking?

If you would like to cancel or postpone your booking, please call our friendly customer service on 01908 597 857



Si5 SpyMissions Ltd.
7 Viking Way
Bar Hill
Cambridge
CB23 8EL
United Kingdom

MasterCard Visa
Si5 SpyMissions Ltd. is registered in the United Kingdom (Company No: 05604068)
All legal disputes related to card processing are handled under United Kingdom Law

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Nowrich centre now taking bookings!Our new centre in Norwich is now taking bookings from the 9th October. Hello Norwich and welcome to Spy Missions!